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Support Center
FAQ
Shopping Information
Use the search bar at the top of the page to quickly find specific products, or browse through our categories to explore all available items.
Absolutely! Click the “Add to Wishlist” button on any product page to save items for later. This makes it easier to purchase them whenever you’re ready.
Product availability is clearly displayed on each product page.
In stock: You’ll see the “Add to Cart” button.
Out of stock: You may see a notification or an option to be notified when the product is back in stock.
Yes, guest checkout is available! You don’t need an account to make a purchase. However, creating an account helps you save shipping information, track orders, and access exclusive offers.
Payment Information
We accept multiple payment methods including Bank transfer, online card payment (Visa/Mastercard).
Use the following details to make a direct bank payment:
Account Name: HapSeg Varieties Store
Bank / Provider: Moniepoint
Account Number / Reference: 8255328387
After payment, upload your payment receipt and include your Order ID. Orders are processed only after funds are verified.
Absolutely. We use secure payment gateways and encryption to protect your data. Your card and personal information are never stored on our servers.
Currently, Hapsegstore only accepts online payments or bank transfers to ensure secure and smooth order processing.
Order Returns & Exchanges
Returns or exchanges must be requested within 5 days of receiving your order.
Certain items such as personalized products, opened perfumes, or hygiene-sensitive goods are non-refundable.
Refunds are made to the original payment method after the returned item has been inspected and approved.
Yes! Exchanges are possible if the item is in original condition and stock is available in the desired size or color.